Riders in SGCC and SGBG can make more with our new feature

Completing a delivery in another zone means additional time spent travelling back to your zone for your next delivery - crucially, that is time when you are not then earning. Many of you have told us that the downside of this is the need to travel back to your booked zone before receiving another order.

From Monday 2nd July 2018, we will trial a feature for riders in the new SGCC and SGBG zones to address this.

If you ride in either SGCC or SGBG and complete an order in the other zone, you may be offered orders from restaurants in that zone too. Equally, if either SGCC or SGBG is quiet but there are orders available in the other zone, you may be offered those too. Remember, this only applies to zones SGCC or SGBG.

We’re looking forward to offering you more orders and opening up even more choice to customers, but remember, how you work is completely up to you! Read below for further information.

How will this work for riders in SGCC and SGBG?

  • Example: A rider books a slot in SGBG and logs in to that zone as normal
  • After delivering an order to a customer in SGCC, the rider starts travelling back to their booked zone (SGBG). However, during this time, the rider may be offered more orders in SGCC too.
  • This can also work vice-versa for SGCC riders completing orders in SGBG.

Where will this happen?

This is a trial feature. It will only affect zones SGCC and SGBG, and the riders who book slots within those zones. All other zones will be unaffected and operate as normal.