Keep Safe on the road
Your safety is our priority, so we’ve recently stepped up our measures – including introducing an in-app safety reporting feature and safety contact line – to help protect you from becoming a victim of crime.
Remember, if you ever have any safety concerns while working with us, please follow these steps:
If you are worried about your safety on an order speak to us. If you ever have concerns about completing an order due to safety considerations, please move to a safe location out of any immediate danger and contact rider support on +6531584714 to be unassigned. This will not affect how you work with us in the future.
If you have concerns about an area do not work there. If you do not feel safe delivering to a certain area you do not need to deliver there. Your safety is our priority. The launch of self-serve booking means that each rider can choose to work in any area across Singapore.
Report your concerns to the police. Remember to call 999 if your vehicle is stolen, if you are threatened/attacked or you witness a crime.