Learn more regarding your commercial insurance!

How do you ensure that your insurance covers "food delivery services"?

If you want to start riding with Deliveroo, it’s very important that you have the right insurance in place. If you don’t have the right cover for food delivery work, you won’t be protected if an accident takes place during a session. More importantly, you won’t be riding on the road legally during the time you’re delivering food. We are here to ensure that your safety is not compromised when you ride with us. Please refer to the sample below.

NTUC Income

This is a sample of an NTUC Income insurance policy, which is extended to cover food delivery services as stated on "MEMO A".

We also understand that some of you have received this document as well. However, we would like to advise the owner & 2nd rider to submit both documents as this document does not state the name of the 2nd rider & the expiry date of the policy. You may contact your insurance provider to purchase an extended cover for food delivery services.

NTUC Income

AXA

Here's a sample of the AXA Insurance policy with extended coverage to include food delivery services.
If your document does not contain the statement as per the sample, your policy is not covered for food delivery services. You may contact your insurance provider to purchase the extended policy.

AXA Insurance

MSIG

Here's a sample from MSIG provider, We also understand that some of you do receive this document. However, we would like to advise the 2nd rider to submit both documents as this document did not state the details of the 2nd rider. If you do not have this document it's mean your policy is not extended to cover food delivery service. You can also purchase your commercial insurance online.

MSIG Insurance

Direct Asia

Here's a sample of a Direct Asia Insurance that covers you for private use and food deliveries services.

Direct Asia Insurance

SOMPO Insurance

Similar to NTUC Income. a SOMPO Insurance comes with 2 documents as shown in the sample. However, we advise the owner & 2nd rider to submit both of the documents as this document does not state the 2nd rider's details. You may check with your provider if your policy does not cover food delivery services.

Sompo Insurance